Terms and Conditions | Dra. De los Santos

Acceptance of terms

By accessing and using the Dra. De los Santos website (dradelossantos.com) and our services, you accept these Terms and Conditions. If you do not agree, please do not use this site.

Service provider identification

Dental services published on the Dra. De los Santos website (dradelossantos.com) are provided by Dr. Dra. Dafne De los Santos, Especialista en Rehabilitación Oral e Implantología, a natural person, legal name DAFNE DE LOS SANTOS, RFC . Clinic address: Calle Zempoala #3416, Col. Olmos, Ciudad Juárez, Chih., Mexico.

Use of the website

The content on this site is informational and does not replace an in-person medical consultation. You agree to use the site lawfully, without attempting to access restricted areas or interfere with its operation.

Services and appointments

Appointments scheduled via WhatsApp, Doctoralia, contact form, or phone are subject to availability. The service holder reserves the right to reschedule or cancel appointments due to force majeure, notifying the patient as far in advance as possible. We recommend arriving 10 minutes before your appointment. Cancellations should be made at least 24 hours in advance.

Medical information and results

Each clinical case is unique. Dental treatment results may vary depending on the patient's initial condition, hygiene habits, and treatment follow-up. Images and descriptions on the site are for reference and do not guarantee identical results.

Intellectual property

All site content — text, images, logos, design, and audiovisual material — is the property of the holder of the trade name Dra. De los Santos or used under license. Reproduction, distribution, or modification without written authorization is prohibited.

Third-party links

This site may contain links to external platforms such as Doctoralia, Google Maps, or social networks. The service holder is not responsible for the content or privacy policies of those sites.

Limitation of liability

The service holder shall not be liable for damages arising from misuse of the site, temporary service interruptions, viruses, or technical failures beyond our control. The clinical relationship between patient and professional is governed by applicable health regulations.

Personal data protection

The processing of your personal data is described in our Privacy Notice, available at /aviso-de-privacidad, which forms an integral part of these terms.

Applicable law

These terms are governed by the laws of the United Mexican States. For any dispute, the parties submit to the competent courts of Ciudad Juárez, Chihuahua.

Contact

For questions about these terms, contact us by phone or WhatsApp at +52 656 110 7109 or visit us at Calle Zempoala #3416, Col. Olmos, Ciudad Juárez, Chih.

Modifications

We reserve the right to update these Terms and Conditions at any time. Changes take effect upon publication on this page.